FREQUENTLY ASKED QUESTIONS

1. What services do you offer?

We specialize in custom distressed hardwood flooring as well as American-made engineered hardwood. From sourcing materials to creating one-of-a-kind designs, we work with you every step of the way to craft flooring that fits your vision.



2. How is your flooring unique?

Every floor we produce is a custom creation, handcrafted by experienced artisans. We use environmentally friendly processes and high-quality hardwood to ensure your floors are as durable as they are beautiful.

3. Can I choose my own wood?

Yes, you can! You’re welcome to source your own hardwood or engineered wood and send it to us, or we can help you select the perfect material.

4. What is distressed hardwood flooring?

Distressed hardwood is designed to have a weathered, aged look that adds character and charm. We achieve this through innovative hand-scraping and finishing techniques.

5. How long does it take to install custom flooring?

While the timeline varies depending on the size and scope of your project, the process typically involves a few weeks from design to delivery. Once you have the flooring, your installer can provide a more specific installation schedule.

6. Do you ship your products?

Yes, we ship unfinished and prefinished flooring anywhere in the United States, so no matter where you live, our floors can become part of your home.

7. What makes hardwood an eco-friendly choice?

Hardwood is a natural, renewable resource. Our low-VOC finishes and local sourcing further reduce environmental impact, making our process as green as possible.

8. Are hardwood floors high-maintenance?

Not at all! With proper care and cleaning, hardwood floors can last for generations. We’re happy to provide tips on how to maintain your floors and keep them looking beautiful.

9. Are your floors safe for people with allergies?

Absolutely. Hardwood doesn’t trap dust, allergens, or pet dander like carpet. It’s a great choice for anyone looking to improve indoor air quality.

10. Can I see samples before I commit?

Of course! We create personalized samples so you can see and feel the design before we begin crafting your floor.

11. How do I care for my distressed hardwood flooring?

We recommend regular sweeping, occasional mopping with a damp cloth, and avoiding harsh chemicals. Proper care can extend the life and beauty of your floors.

12. Do you offer engineered hardwood options?

Yes, we work with both solid hardwood and American-made engineered hardwood to accommodate your specific needs and preferences.

13. Can you match flooring to an existing design or color?

Yes! You can send us a sample or picture, and we will match the design, color, and finish to integrate seamlessly with your home.

14. What is a micro-beveled edge, and should I choose it?

A micro-beveled edge gives the floor a slight groove between each plank, which can help mask slight imperfections in the subfloor. Whether it’s the right choice depends on your style preferences and needs.

15. How much does custom hardwood flooring cost?

Pricing varies based on the wood species, level of customization, and additional finishes. We strive to offer options that fit a variety of budgets without sacrificing quality.

16. Can your flooring be installed over radiant heating?

Yes, many of our floors are compatible with radiant heating systems. For best results, we recommend using engineered hardwood.

17. Are your finishes pet-friendly?

Yes! We understand how important it is to create a home that’s safe for everyone, including pets. Our finishes are non-toxic and durable enough to withstand life’s everyday adventures.

18. Do you provide installation services?

We don’t provide installation directly, but we’re happy to guide your installer with helpful tips and recommendations to ensure the best results.

19. What’s your design process like?

Our process starts with your vision. Once we understand your style and preferences, we create samples for approval, then craft your floor to match the approved design.

20. How do I get started?

Give us a call, send us an email, or visit our contact page. We’ll work with you to bring your flooring ideas to life and make the process seamless from start to finish.